Mobile Order & Pay is a feature on the Starbucks® Singapore mobile app, it is a streamlined store experience for Starbucks® Rewards members who order and pay with our app. Place an order, pay ahead, and choose a pickup method that best suits you – Order & Pickup Now | Schedule An Order | Dine-in Ordering. With Mobile Order & Pay, you can collect Stars and earn Rewards with Starbucks® Rewards just like you do when paying in store.

Starbucks® Singapore mobile app is available for download on the App Store and Google Play Store.

To use Mobile Order and Pay, tap on the ‘Order’ option located on the bottom of the screen. You can place a Mobile Order in three ways: x

Order & Pickup Now

Place an order and pay ahead using the app. This allows you to walk in without queueing in line and pick up your freshly made order at the pickup area, all within minutes.

Schedule An Order

Place an order, pay ahead using the app and schedule a pickup time that’s most convenient for you. Then, swing by our store to pick up your freshly made order at the chosen time.

Dine-in Ordering

Once you’ve found a table in-store, place an order, pay ahead on the app and we’ll notify you when your order is ready. That means you can skip the queue and pick up your freshly made order at the counter when it is ready.

All dine-in orders will be served in for-here serveware. Find out how to order ahead here.

When your order is ready for pick-up, you will receive a notification message sent via the Starbucks® Singapore mobile app. Please proceed to the store you’ve selected within the estimated ‘ready by’ time shown on the app or the ‘scheduled time’ if you’ve chosen Schedule an Order.

Collect your order at the pick-up area by presenting your order details to our baristas.

When you use Mobile Order & Pay, the app will detect the nearest participating Starbucks store to your current location. The app will also display the current menu availability from that store. You can either pick the store detected, or manually pick another store by tapping the map or using the “Search” function. Once your order is submitted, you will not be able to change the pick-up store.

Yes! To bring your own tumbler, select a drink and the ‘I want to bring my own tumbler’ option.

Once the order is placed, head over to the store and pass your tumbler to the barista at the drink pickup area.

Be sure to bring a tumbler that fits your drink!

Tall: 12oz (354ml) | Grande: 16oz (473ml) | Venti: 20oz (591ml)

Yes, you will still enjoy the same Bring Your Own Tumbler 50 cents discount.

Simply select a drink and the ‘I will bring my own tumbler’ option on Mobile Order & Pay and you will see the discount being applied. Once the order is placed, head over to the store and pass your tumbler to the barista at the drink pickup area. If you’re unsure where to leave your tumbler, be sure to approach any of our baristas.

Be sure to bring a tumbler that fits your drink! Tall: 12oz (354ml) | Grande: 16oz (473ml) | Venti: 20oz (591ml)

However, do note that this discount is not applicable in conjunction with any other promotions or privileges such as Starbucks® Rewards exclusive promotions, vouchers or Stars redemption, discounted items, breakfast set, combo set, coffee refill etc.

• Not applicable for Starbucks Delivers

Yes, you can still receive the 50 cents discount for all the drinks you ordered via Mobile Order & Pay if you bring in a corresponding tumbler for each drink. Be sure to select the ‘I will bring my own tumbler’ option to enjoy the discount!

Unfortunately, you will not be able to enjoy the 50 cents discount if you do not bring in your own tumbler. Do approach our friendly barista to let them know!

Mobile Order & Pay is available at all Starbucks Singapore stores except: Samsung Hub, Sentosa (Imbiah Lookout), Universal Studios Singapore, and all Changi Airport stores including Jewel.

Find your nearest store here.

If you are an existing user of the Starbucks® Singapore mobile app and the app does not automatically update to the latest version, simply uninstall the existing app, and download the latest version from the App Store or Google Play Store to discover the new features.

Almost all your favorite Starbucks beverages, food items and selected At-Home coffee & tea are available through Mobile Order & Pay. The “Order” section of the app has a menu which lists all available offerings at participating stores. With a few taps on your phone, you can customize your favorite beverages and choose to have your food served warm, just as you can with in-store orders.

Mobile Orders can only be made within the store operating hours.

You can order a maximum of 15 items.

Before you place your order, an estimated prep time based on the store chosen will be displayed. Once you’ve checked out and submitted your order, you will be given an estimated ‘ready by’ time. If you’ve chosen Schedule an Order, simply arrive at the scheduled time.

Waiting time varies according to the store chosen and time of day. Once your order is ready for pick-up, you will receive a notification message via the Starbucks® Singapore mobile app.

This is only available when you pick the Schedule an Order option. Simply pick a store, schedule your order at a pickup time of your choice. The earliest time slot you can schedule an order is 1 hour from the ordering time, with an interval of 15 minutes, up to 15 minutes prior to store closing. Scheduled order can only be done within the day.

After placing an order through Mobile Order & Pay, the order is immediately sent to the selected store and our baristas will begin the process of making the order. Hence, you will not be able to change the pick-up time of your order once it has been placed.

Please ensure notifications are allowed under Settings in the Starbucks® Singapore mobile app and that push notifications have been enabled in your mobile device.

Yes. You’ll earn Stars with all your orders made through Mobile Order & Pay. You can keep track of your Stars and your membership level by logging into the Starbucks® Singapore mobile app or via the Starbucks® Rewards members portal.

You can redeem Rewards and Stars with Mobile Order & Pay. Check out your Rewards under the “Rewards” section of your mobile app or on the member website portal. You can find out more about Starbucks® Rewards here.

Yes, you can redeem multiple Rewards with Mobile Order & Pay, but exclusions apply. Find out more about Starbucks® Rewards here.

Auto-reload allows you to set the amount that your registered Starbucks Card will be reloaded with, once its balance falls below an amount that you choose. Auto-reloads can be set up for any Starbucks Card registered to a Starbucks account using the updated Starbucks® Singapore mobile app.

You can set up or change your Auto-Reload settings in the Starbucks® Singapore mobile app by doing the following:

1. Login into your Starbucks account with the Starbucks® Singapore mobile app.
2. Select Card > Turn on Auto-reload > Set up your card payment details

Please note that for every credit card added to our Mobile App, for authentication purposes, there will be a S$1.00 transaction made under the nominated credit card. This S$1.00 transaction will be automatically refunded to your credit card.

Only 1 debit or credit card can be added to a Starbucks® Rewards account as a payment method on the app.

With the auto-reload function, you will never have to worry about your Card balance during or before purchases. It saves you time and you’ll always have enough for your next coffee run.

If you have more than one card in your account, you can set up the auto-reload function for all your Starbucks Cards too.

Yes, you can reload your Starbucks Card in stores using cash or credit/debit cards.

Note that the maximum value each Starbucks Card can store is $300.

Auto-reloads can only be set up with credit/debit cards. You also can visit any of our stores to reload your Starbucks Card with cash.

Once the value has been loaded, the auto-reload transaction cannot be reversed.

Once a Mobile Order has been placed, it cannot be cancelled or modified. Kindly fill up the form here and we will assist you accordingly.

Once a Mobile Order has been placed, it cannot be cancelled or modified. If you aren’t satisfied with the quality of your order, let us know and we’ll make it right.

Location access is used by the app to ensure you can see accurate store locations and select the correct store for your Mobile Order. To learn more, read our Privacy Policy.

The Starbucks® Singapore mobile app will remember your most recent orders. You can decide if you’d like to receive promotional messages via email or notification messages via the Starbucks® Singapore app. We do not share personal data. For further details, please refer to our Privacy Policy.

Our customers’ security is our utmost priority, and we take all security concerns seriously. Our company has safeguards in place to constantly monitor for fraudulent activities and we work closely with financial institutions to make sure our customers are protected.

You need to be connected to the internet to use Mobile Order & Pay.

Payment is managed through registered Starbucks Cards or other accepted payment mode such as Debit Card and Credit Card (saved under your account). The feature is built into Starbucks® Singapore mobile app and integrated into the Starbucks® Rewards loyalty program so customers can easily earn Stars with purchases made through Mobile Order & Pay. Starbucks Cards can also easily be reloaded via the app or simply choose the auto-reload function by using saved Credit and/or Debit card information on the app.

There are no additional charges using Starbucks® Mobile Order & Pay.

Unfortunately, you will not be able to enjoy the 50 cents discount. Our barista will let you know of this prior to making your drink.

Unfortunately, this discount is only available for customers who order through "Order & Pickup Now”, “Schedule An Order” and “Dine-in Ordering” only. Bring Your Own Tumbler is not applicable on Starbucks® Delivers.

Yes, of course! Simply, choose ‘Schedule an Order’ under the Order tap, select the drink and ‘I want to bring my own tumbler’ option. Once your order is completed, do head to the store at the chosen time and hand your tumbler to our barista at the drink pickup area.

Head to the selected store as soon as you’ve have completed your order, hand your tumbler to our barista at the drink pickup area. If you’re unsure where to leave your tumbler, be sure to approach any of our baristas.

Please make sure that your tumbler is handed over to our barista at the drink pickup area. We will then prepare your order.

Please proceed to the drink pickup area to pick up your tumbler!